FAQs

What is the role of the University Police Department?

University Police has primary responsibility for developing and deploying services, programs and strategies for maintaining a reasonably safe campus. Specifically, University Police is responsible for crime prevention, law enforcement, emergency response, and for various other community services.

University Police patrol the campus on foot, bicycle, vehicle, scooter and motorcycle. University Police provides a full range of campus services 24 hours a day, 365 days a year. Some of these services include investigating reports of crimes, conducting follow-ups as necessary, and filing criminal charges or referring matters (as appropriate) to another departments. Police operations are supported by an Emergency Communications Center, which is staffed by trained and certified dispatchers who answer calls for service, dispatch officers and other emergency services to incidents, fire and environmental alarms.

How do I report a crime or emergency?

There are several ways for victims or witnesses to report a crime or an emergency. For a crime in progress or that just occurred, or in an emergency, call 911. Stay on the line and try to remain calm with your information ready. All 911 calls go to the Emergency Communications Center, which can dispatch University Police as well as fire and/or ambulance when needed on Grounds. 

You may also use the "tip submit" form on the University Police web site at: TIPSUBMIT

 

How do I report a non emergency?

In non-emergency situations, where there is no immediate threat to personal safety or property, contact University Police by dialing 434-924-7166.

You may also use the "tip submit" form on the University Police website:

 TIPSUBMIT

If I witness a crime or suspicious activity, what should I do?

If you witness a crime or suspicious activity, notify police immediately by calling 911. Do not disturb any evidence. Information that would assist police in resolving the case:

  • name of victim
  • exact location of the incident
  • injuries or need for medical attention
  • description of the scene
  • description of any suspect
  • description and license numbers of any involved vehicles
When I call the police, what information should I have ready?

Make sure you are safe before calling. The information needed will vary based on what is being reported. The following is a list of questions that could be asked when you call for police service: 

  • What is occurring or has occurred
  • Location of occurrence
  • Your name and phone number (anonymous calls are accepted)
  • Your location, if different from location of occurrence
  • The time of occurrence
  • If there are any injuries
  • If anyone is intoxicated
  • If any weapons are involved
  • Number of people involved
  • Descriptions of people involved (i.e., gender, race, hair color, eye color, height, weight, scars/tattoos, clothing)
  • Description of any vehicles involved (i.e. license plate, color, make, model, year)
  • Direction of travel of anyone leaving the scene on foot or in a vehicle
  • If there are any witnesses, and if so, are they still on the scene
What is a "Blue Light" emergency phone?

Commonly known as "blue light phones" because of their distinctive blue light on top, these phones are located throughout Grounds, in UVA garages, and in surrounding neighborhoods. Blue light phones on Grounds connect directly to the UVA Police Department, while phones off Grounds connect to the Emergency Communications Center (911). To call for help, press the button in the area labeled "EMERGENCY." A dispatcher will answer and assist you. The dispatcher will also instantly have information on the exact location of the phone you activated. If a caller doesn't speak or can't, an officer is immediately dispatched to the phone site. See the web page located HERE for maps indicating the locations of "Blue Light" Police Emergency Phones on campus.  

Information about the Emergency Phone Program and the link to the Public Emergency Phones Dashboard that lists details about phone locations and provides a place to report an emergency phone problem is now posted under the “Safety Technology” tab on the Department of Safety and Security website.  

What types of fingerprinting services does the Police Department Offer?

FYI:  Due to the Novel Coronavirus, all fingerprinting services for the public have been suspended at this time.

University Police provides applicant fingerprinting services Monday through Friday, 9:00 a.m.-2:30 p.m. (except holidays).  You must bring your own fingerprint card with you. If you do not have one you can obtain one from the FBI Office at 2211 Hydraulic Road, Charlottesville, Va.

If I lock my keys in my vehicle or my vehicle won't start, what can I do?

University Police does not offer vehicle entry to persons that lock their keys in the car. We can assist by calling a tow truck or other agencies that provide this service.

How can I get a synopsis of a police report?

If you wish to receive a synopsis of a report contact the University of Virginia Police Department at 434-924–7166. The victim or reporting party of the incident may obtain a synopsis of the report.

Why does the University send out alerts about crimes that occur on and near campus?

THE CLERY ACT is a federal law designed to help create safer campuses by requiring colleges and universities to issue alerts and timely warnings about crimes in the Clery Act which may pose a serious or ongoing threat to students and employees. UVA Alerts warn of an immediate threat and are deployed through email, text, social media, laptop, and digital display screens across Grounds. Timely warning notifications are typically issued after a crime has occurred via email in an effort to help prevent similar crimes from recurring.

 

How can I get information on crime statistics and safety tips?

The University publishes an annual report that includes information on crime prevention, crime reporting, fire safety, and statistics about crimes and fires that occurred during the previous three years on and adjacent to the Grounds or in areas owned, leased, or controlled by the University.

The report is available at http://cleryact.virginia.edu/report. You may request a hard copy of the report from the University by writing to [email protected].

 

Do I pay my on-Grounds parking tickets at the University Police Department?

No. Parking violations and citations are paid to UVA Parking either online at https://uva.t2hosted.com/Account/Portal or sent by mail to Parking and Transportation, 1101 Millmont Street Charlottesville, VA 22904. See https://parking.virginia.edu/citations.